Politique d’expédition

Order Processing
All orders are processed within 1–2 business days after payment confirmation. You will receive a confirmation email with your tracking number once your order has been dispatched.

Delivery Time
Standard delivery takes between 5 and 10 business days to mainland France. Please note that delivery times may vary slightly depending on your location and carrier activity.

Order Tracking
Every order is shipped with full tracking. Use your tracking number to follow your parcel in real time directly through the carrier's website.

Shipping Costs
Shipping costs, if applicable, are clearly displayed at checkout before payment is confirmed.

Delays
While we always aim to deliver within the estimated timeframe, occasional delays may occur due to high demand periods or unforeseen carrier disruptions. We appreciate your patience in such cases.

Lost or Undelivered Orders
If your order has not arrived within 14 business days, please contact our customer support team and we will investigate promptly.

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📩 For any questions regarding your shipment, please contact us at support@olivyn.store